FAQ
How often should I get an oil change?
Most vehicles need an oil change every 3,000 to 5,000 miles for conventional oil, or up to 7,500 miles with synthetic oil. Always check your owner's manual for your vehicle?s recommendation.
What does a Check Engine light mean?
The 'Check Engine' light can indicate a range of issues from a loose gas cap to more serious engine problems. We recommend having your vehicle diagnosed by a professional as soon as possible.
How often should I rotate my tires?
Tire rotation should be done every 6,000 to 8,000 miles. Regular rotation promotes even tire wear and extends the life of your tires.
When should I replace my air filter?
Generally, every 15,000 to 30,000 miles, but dusty environments may require more frequent changes. A clean filter improves fuel efficiency and engine performance.
How can I tell if my brakes need replacing?
Common signs include squealing or grinding noises, a soft brake pedal, vibration while braking, or longer stopping distances. Don't ignore brake issues they're critical for your safety.
What are signs of suspension problems?
If your ride feels bumpy, the car pulls to one side, or you notice uneven tire wear, your suspension might need attention.
How long does a car battery last?
Typically 3 to 5 years, depending on climate and driving habits. Signs of a weak battery include dim headlights, slow engine crank, or clicking sounds when starting.
What causes my car's lights to dim while driving?
This could be an issue with the alternator, battery, or wiring. It's best to have your electrical system checked.
Why is my car's A/C blowing warm air?
You might have a refrigerant leak, a faulty compressor, or a clogged filter. A proper diagnostic will identify the issue.
What does it mean if my engine is overheating?
It could be a problem with the radiator, thermostat, or coolant levels. Pull over safely and let the engine cool before checking fluid levels or calling for assistance.
When should I replace my timing belt?
Most timing belts should be replaced every 60,000 to 100,000 miles. Ignoring it can lead to engine failure, so check your manual for specifics.
What are signs of a worn serpentine belt?
Look out for squealing noises, power steering failure, or engine overheating.
How much does it cost to diagnose a car problem?
Diagnostic fees vary, but many shops apply the fee toward any repair work. We offer transparent pricing and will always get your approval before any work begins.
Do you use OEM or aftermarket parts?
We use high-quality parts tailored to your vehicle's needs. OEM (Original Equipment Manufacturer) parts are available upon request.

We are a Digital Shop
The Big A Auto technicians use the latest technology to not only tell you if there are any issues with your vehicle, but show you. If we uncover an issue the photo will be e-mailed to you for your records. At the end of every visit you will receive a detailed report regarding the general health of your vehicle. Our #1 goal is to keep you safe on the road.
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