2311 Central Ave, Dubuque, IA 52001
Mon - Fri: 7:30am - 6pm
Sat: Closed | Sun: Closed
Since opening our shop in 1994, Big A Auto Sales & Service has strived to provide high-quality auto care and superior customer service for vehicle owners all over Dubuque, Iowa. When you visit our facility, know that you and your vehicle are in the hands of some of the top automotive professionals in the area.
At Big A Auto, we understand the lofty standards that come with working in the Dubuque community. We aim to “Show The Spirit” in all our services, and that approach is a key reason why we’ve been successful in this area for over 25 years and why we’ve been voted “Most Favorite Auto Repair Shop” by Her Magazine for the past two. We offer a free 27-point inspection on every vehicle. Our one-stop auto shop is a full-service facility that offers a wide variety of services for all makes and models. These services include general repair, preventative maintenance, engine light diagnostics, brake repair, tune-ups, wheel alignments, suspension repair, digital inspections, and more! Whatever service your vehicle needs, whether it’s repair or maintenance, we can perform it.
We understand that although all the services and benefits are nice, it all goes to waste if we don’t have a quality automotive team performing and providing them. At our facility, we take pride in employing some of the best automotive technicians and service advisors in the industry, and we’re excited for you to work with them. Our service advisors have a complete grasp of our business, the services we offer, and the variety of service guidelines that may surround your particular vehicle. With that information and an understanding of your situation, they’ll craft and walk you through a list of services that aim to solve the problems you’re experiencing. Then with that list in hand, our qualified technicians get to work. Using state-of-the-art equipment and originally sourced parts, they perform the listed services with dealership-level quality, care, and precision. Know that when you’re with our shop, your vehicle is in the hands of the finest automotive professionals in Iowa.
Our facility also comes with a comfortable waiting room equipped with a television, free WiFi, kids area, and a popcorn machine, so you can feel right at home while you wait for your vehicle. If you have places to be during the service, we offer free shuttle service within the local area and loaner cars to help you get to your destination. For more information, give us a call at (563) 556-1123 or visit our facility at 2311 Central Avenue and speak with our service advisors! We’re conveniently located 1/2 block North of Hartig Drug!
At Big A Auto, we take pride in the quality and care we pour into all our services. We feel confident that whatever service you need, whether it’s a simple oil change or a major transmission repair, we execute it at dealership-quality level. In fact, we’re so sure of our services that we back all of them with two great coverage plans: a Lifetime Warranty on most parts and a 2 Year Warranty on labor. If you don’t feel the problem is resolved after we’ve serviced your vehicle, return to our facility and we’ll happily take care of it at no additional cost to you. Speak with our service advisors for more information!
I had some very minor repairs done so did not speak directly with a technician. However, the woman behind the counter was polite, helpful and couldn't have been any nicer. The price was within the expected range and the waiting area clean. I would use their services again and recommend if asked.
Mike was great! First time in and he was honest about parts and costs. They were fast and friendly. I even left my headphones there by accident and they called me right away to tell me to come back and get them! Amazing. Do recommend.
I had my serpentine belt put back on in addition to brakes and have been with Big A for quite awhile. If you want cheap go look elsewhere. Keep in mind that you get what you pay for. These guys will do things good for your vehicle and you won’t even see it on your bill. They helped my car health in great ways. These guys are straight shooters and will be honest with you. I know enough about mechanics to know that there are some things that I am not a pro at and it is better to pay a pro rat... Read More
Big A. Are the only guys I trust to to work on our 2 vehicles. Dan is very professional and knowledgeable on your vehicles needs!! The guys on his staff get your vehicle fixed right and fast..The best part is Big A's prices won't break the bank.Very reasonable. Thanks guys!!
First name mentioned when I moved to dubuque, and have been using them ever since. Love this group of guys. Every one of them is very knowledgeable and friendly. Really look out for you. Only suggest work that is necessary for the extended life and well running of your vehicle.
One of the guys here will know me for sure. He saved our day and our weekend roadtrip when our car battery died down without warning at the BP gas station just right across the street. It was one of my luckiest days ever. They quickly did a battery change for me at a fair price. Thanks Big A!!
I can't thank the Big A team enough, they're very respectful, knowledgeable and reasonable price. The number one reason that makes Big A so great is that they're honest mechanics that stand by there work and parts! Thank you Big A!
Douglas Springer II
Big A Auto is the place to go, people! I’ve been taking my cars there for quite some time. Several months ago I had my brakes replaced there. A couple of months after I started to notice a very mild squeaky noice. I took it back and they checked right away even though I didn’t have an appointment. They did something and told me that if the noise continued, to bring them back because the brakes they installed had a lifetime warranty. I completely forgot about that and I was extremely appre... Read More
Very good customer service and great at keeping communication with you. They were very patient and understanding with me when I went in for a normal brake repair and it ended up being more damage then we thought, They talked with me throughout the whole process, didn’t touch the car or start fixing till I gave the okay and were patient while I tried to figure things out. Took a lot of stress off of me. Highly recommend!
The staff were so friendly, helpful and honest! They did a full inspection and took pictures of what was wrong, and fixed it right away! they had fresh coffee and popcorn, and the service was very fast and affordable 10/10 experience they get a Big A+