2311 Central Ave, Dubuque, IA 52001
Mon - Fri: 7:30am - 6pm
Sat: Closed | Sun: Closed
Since opening our shop in 1994, Big A Auto Sales & Service has strived to provide high-quality auto care and superior customer service for vehicle owners all over Dubuque, Iowa. When you visit our facility, know that you and your vehicle are in the hands of some of the top automotive professionals in the area.
At Big A Auto, we understand the lofty standards that come with working in the Dubuque community. We aim to “Show The Spirit” in all our services, and that approach is a key reason why we’ve been successful in this area for over 25 years and why we’ve been voted “Most Favorite Auto Repair Shop” by Her Magazine for the past two. We offer a free 27-point inspection on every vehicle. Our one-stop auto shop is a full-service facility that offers a wide variety of services for all makes and models. These services include general repair, preventative maintenance, engine light diagnostics, brake repair, tune-ups, wheel alignments, suspension repair, digital inspections, and more! Whatever service your vehicle needs, whether it’s repair or maintenance, we can perform it.
We understand that although all the services and benefits are nice, it all goes to waste if we don’t have a quality automotive team performing and providing them. At our facility, we take pride in employing some of the best automotive technicians and service advisors in the industry, and we’re excited for you to work with them. Our service advisors have a complete grasp of our business, the services we offer, and the variety of service guidelines that may surround your particular vehicle. With that information and an understanding of your situation, they’ll craft and walk you through a list of services that aim to solve the problems you’re experiencing. Then with that list in hand, our qualified technicians get to work. Using state-of-the-art equipment and originally sourced parts, they perform the listed services with dealership-level quality, care, and precision. Know that when you’re with our shop, your vehicle is in the hands of the finest automotive professionals in Iowa.
Our facility also comes with a comfortable waiting room equipped with a television, free WiFi, kids area, and a popcorn machine, so you can feel right at home while you wait for your vehicle. If you have places to be during the service, we offer free shuttle service within the local area and loaner cars to help you get to your destination. For more information, give us a call at (563) 556-1123 or visit our facility at 2311 Central Avenue and speak with our service advisors! We’re conveniently located 1/2 block North of Hartig Drug!
At Big A Auto, we take pride in the quality and care we pour into all our services. We feel confident that whatever service you need, whether it’s a simple oil change or a major transmission repair, we execute it at dealership-quality level. In fact, we’re so sure of our services that we back all of them with two great coverage plans: a Lifetime Warranty on most parts and a 2 Year Warranty on labor. If you don’t feel the problem is resolved after we’ve serviced your vehicle, return to our facility and we’ll happily take care of it at no additional cost to you. Speak with our service advisors for more information!
Big A Auto was recommended to me by a friend probably 2 years ago. I have used them for oil changes and other services. Most recently, I had trouble with my battery (which was fairly new), and I stopped in unexpectedly the next morning to see if they could work me in bc I travel for work. Lyle and the guys there are great. Their professional, respectful and have their customers best interest. Within 30-40 minutes, my vehicle had a new battery despite how busy the service men were- they worked... Read More
These guys are wonderful people. They do great work and are always accommodating. I think their prices are fair.
The guys at Big A Auto are great! They tell you how it is straightforward and don’t try to hide anything about your car. I love that they take pictures for you to reference and look at so you know what the mechanic sees. When I had a question about a fix they made sure I understood what they were doing and why they were doing it. I recommend anyone visit them and consider switching! Quality service, good prices, and great employees!
I can’t say enough about Big A and the staff. I had my car back and running smoothly within 24 hours of being on the side of the road unsure of where to have it taken. Going into a weekend, I didn’t expect to have it back or let alone know the issue until the following week. They even replaced my long overdue brakes - upon my request! These guys were so kind, genuine and went above and beyond to help me out, making a stressful situation a lot less stressful! I would recommend this place... Read More
Got the part I needed, very helpful guys
Was my first time going, went in for a routine oil change and they still checked all the bases. And the things that they felt needed down they took photos of. Then came over to me to explain why they recommend it while showing me what they were talking about. Staff was very friendly and very knowledgeable. Prices beat all other nearby places too. Would highly recommend them to anyone in the area.
Alt Of Orcs
Very knowledgeable staff and helpful as heck. Thanks so much for the idea on the sea foam for our ailing truck. It fixed it right up. She's running like a champ now! As out of staters, you saved our butts. Thank you!
Great service for a fair price!
Great guys..... great customer service
My front yellow light was flickering when you turned on the headlights... after a little over a half hour they got the light to stop flickering and I was sent on my way... job well done. Thank you