2311 Central Ave, Dubuque, IA 52001
Mon - Fri: 7:30am - 6pm
Sat: Closed | Sun: Closed
Since opening our shop in 1994, Big A Auto Sales & Service has strived to provide high-quality auto care and superior customer service for vehicle owners all over Dubuque, Iowa. When you visit our facility, know that you and your vehicle are in the hands of some of the top automotive professionals in the area.
At Big A Auto, we understand the lofty standards that come with working in the Dubuque community. We aim to “Show The Spirit” in all our services, and that approach is a key reason why we’ve been successful in this area for over 25 years and why we’ve been voted “Most Favorite Auto Repair Shop” by Her Magazine for the past two. We offer a free 27-point inspection on every vehicle. Our one-stop auto shop is a full-service facility that offers a wide variety of services for all makes and models. These services include general repair, preventative maintenance, engine light diagnostics, brake repair, tune-ups, wheel alignments, suspension repair, digital inspections, and more! Whatever service your vehicle needs, whether it’s repair or maintenance, we can perform it.
We understand that although all the services and benefits are nice, it all goes to waste if we don’t have a quality automotive team performing and providing them. At our facility, we take pride in employing some of the best automotive technicians and service advisors in the industry, and we’re excited for you to work with them. Our service advisors have a complete grasp of our business, the services we offer, and the variety of service guidelines that may surround your particular vehicle. With that information and an understanding of your situation, they’ll craft and walk you through a list of services that aim to solve the problems you’re experiencing. Then with that list in hand, our qualified technicians get to work. Using state-of-the-art equipment and originally sourced parts, they perform the listed services with dealership-level quality, care, and precision. Know that when you’re with our shop, your vehicle is in the hands of the finest automotive professionals in Iowa.
Our facility also comes with a comfortable waiting room equipped with a television, free WiFi, kids area, and a popcorn machine, so you can feel right at home while you wait for your vehicle. If you have places to be during the service, we offer free shuttle service within the local area and loaner cars to help you get to your destination. For more information, give us a call at (563) 556-1123 or visit our facility at 2311 Central Avenue and speak with our service advisors! We’re conveniently located 1/2 block North of Hartig Drug!
At Big A Auto, we take pride in the quality and care we pour into all our services. We feel confident that whatever service you need, whether it’s a simple oil change or a major transmission repair, we execute it at dealership-quality level. In fact, we’re so sure of our services that we back all of them with two great coverage plans: a Lifetime Warranty on most parts and a 2 Year Warranty on labor. If you don’t feel the problem is resolved after we’ve serviced your vehicle, return to our facility and we’ll happily take care of it at no additional cost to you. Speak with our service advisors for more information!
Big A Auto is the place to go, people! I’ve been taking my cars there for quite some time. Several months ago I had my brakes replaced there. A couple of months after I started to notice a very mild squeaky noice. I took it back and they checked right away even though I didn’t have an appointment. They did something and told me that if the noise continued, to bring them back because the brakes they installed had a lifetime warranty. I completely forgot about that and I was extremely appre... Read More
Very good customer service and great at keeping communication with you. They were very patient and understanding with me when I went in for a normal brake repair and it ended up being more damage then we thought, They talked with me throughout the whole process, didn’t touch the car or start fixing till I gave the okay and were patient while I tried to figure things out. Took a lot of stress off of me. Highly recommend!
The staff were so friendly, helpful and honest! They did a full inspection and took pictures of what was wrong, and fixed it right away! they had fresh coffee and popcorn, and the service was very fast and affordable 10/10 experience they get a Big A+
I never like getting maintenance on my car because I don't know about cars, and it becomes a hassle. Big A Auto explained things very clearly, recommended various options and did a great job. They had wonderful service, were very friendly, and even had snacks and television while I waited! Will definitely recommend them to others.
I love the kids area so we can hang out while the oil is getting changed. Very professional and good at their jobs.
Best service team! My truck started making a noise since I gotten it and I took it to Finnin. They were unable to find the issue and were trying to over charge. Took it here and they fix the problem instantly. Definitely recommend Big A Auto Sales and Service!
We have a great warranty and could take our car to our dealership and have but after today. These guy (Big A) made us feel like a priority today. Sat down with us and explain in detail what they was doing and what they was looking for. You simply can't get that kind of service like that anymore. You have to genuinely care about what you do and the people you service and these guys do. Do not pass them up. Big A
Fast, friendly, honest, and affordable! A great team of people to work with. They got me right in and made repairs for over a thousand dollars less than a previous estimate I received. The estimate I received from another local business said I needed things repaired and replaced that were not necessary. Big A fixed only what was needed the same day I made the appointment for a fraction of the cost.
My car was not cooling and I had a bad coolant leak. The team at Big A got me in right away, identified the issue, and fixed it in a timely manner for a great price. Two weeks later my wife’s car had a similar issue. Again, they fixed her car quickly for a great price. By far the best experience I have ever had with a mechanic. I will be going back and would recommend to anyone.
I thought I needed an oil change, and the tech told me it was too soon. I respect honesty, and I think that Big A is the place to take your vehicle when service is needed. These guys shoot you straight.